Cookie Policy

Last updated: January 9, 2025

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.

GreenyAI uses cookies and similar tracking technologies to enhance your experience, provide analytics insights, and improve our AI-powered translation service.

2. Types of Cookies We Use

2.1 Essential Cookies

Purpose: These cookies are necessary for the basic functioning of our website.

  • Session Cookies: Keep you logged in during your visit
  • Security Cookies: Protect against cross-site request forgery (CSRF)
  • Authentication Cookies: Remember your login status
  • Preference Cookies: Remember your language and interface settings

Legal Basis: These cookies are essential for the service to function and cannot be disabled.

2.2 Analytics Cookies (Optional)

Purpose: Help us understand how you use our website to improve the service.

  • Google Analytics: Tracks page views, user behavior, and website performance
  • Usage Statistics: Helps us understand which features are most popular
  • Performance Monitoring: Identifies slow-loading pages or technical issues
  • User Journey Tracking: Understands how users navigate through our service

Legal Basis: Your consent (you can opt out through our cookie consent system).

2.3 Functional Cookies

Purpose: Remember your preferences and personalize your experience.

  • Language Preferences: Remember your preferred interface language
  • Theme Settings: Remember your display preferences
  • Translation History: Keep track of your recent translations
  • Dashboard Layout: Remember your preferred dashboard configuration

Legal Basis: Legitimate interest in providing a personalized experience.

3. Third-Party Cookies

3.1 Google Analytics

  • Purpose: Website analytics and user behavior insights
  • Data Collected: Page views, session duration, bounce rate, user demographics
  • Retention: Data is retained for 26 months by Google
  • Opt-out: You can disable through our cookie consent system
  • Privacy: We use privacy-focused settings including IP anonymization

3.2 Stripe (Payment Processing)

  • Purpose: Secure payment processing for credit purchases
  • Data Collected: Payment-related information for fraud prevention
  • Usage: Only when you make a purchase
  • Security: Stripe is PCI DSS compliant for secure payment handling

4. How We Use Cookies

4.1 Service Delivery

  • Keep you logged in during your session
  • Remember your translation preferences and settings
  • Provide secure access to your account and data
  • Maintain your session across different pages

4.2 Analytics and Improvement

  • Understand which features are most valuable to users
  • Identify and fix technical issues or slow-loading pages
  • Track the effectiveness of new features and updates
  • Optimize the user experience based on usage patterns

4.3 Security

  • Protect against unauthorized access and security threats
  • Prevent cross-site request forgery attacks
  • Detect and prevent fraudulent activity
  • Maintain the integrity of user sessions

5. Your Cookie Choices

5.1 Cookie Consent System

When you first visit our website, you'll see a cookie consent popup that allows you to:

  • Accept All: Enable all cookies including analytics
  • Decline: Only use essential cookies, disable analytics
  • Manage Later: Change your preferences in account settings

5.2 Changing Your Preferences

You can change your cookie preferences at any time:

  • Account Settings: Go to Dashboard → Settings → Privacy & Data
  • Browser Settings: Configure cookies in your browser preferences
  • Clear Cookies: Delete existing cookies through your browser

5.3 Browser-Level Controls

Most browsers allow you to:

  • View and delete cookies
  • Block cookies from specific websites
  • Block third-party cookies
  • Set alerts when cookies are being set

6. Impact of Disabling Cookies

6.1 Essential Cookies (Cannot be Disabled)

These are required for the service to function properly:

  • You must stay logged in for the session to work
  • Security features require these cookies to prevent attacks
  • Basic functionality will be impaired without these

6.2 Analytics Cookies (Can be Disabled)

If you disable analytics cookies:

  • ✅ Your privacy is enhanced - no tracking data is collected
  • ✅ Full functionality - all features still work normally
  • ❌ Limited insights - we can't improve the service based on your usage
  • ❌ Generic experience - less personalization available

6.3 Functional Cookies (Can be Disabled)

If you disable functional cookies:

  • You may need to re-enter preferences each session
  • Language settings may not be remembered
  • Dashboard layout may reset to default

7. Cookie Retention

7.1 Session Cookies

  • Duration: Deleted when you close your browser
  • Purpose: Maintain your session during your visit

7.2 Persistent Cookies

  • Authentication: 30 days (or until you log out)
  • Preferences: 1 year (renewable with use)
  • Analytics: 26 months (Google Analytics standard)
  • Security: Variable based on security requirements

8. International Transfers

Some of our cookie-based services involve data processing in different countries:

  • Google Analytics: Data may be processed in the US under Google's privacy framework
  • Stripe: Payment data is processed according to Stripe's global privacy standards
  • Our Service: Primary data processing occurs in [Your Server Location]

All international transfers are conducted with appropriate safeguards in accordance with applicable data protection laws.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in our cookie usage or tracking technologies
  • Updates to third-party services (like Google Analytics)
  • Changes in privacy laws or regulations
  • Improvements to our privacy practices

When we make significant changes, we will notify you through:

  • An updated "Last modified" date on this policy
  • A notification in your account dashboard
  • Email notification for major changes

10. Your Rights

Under applicable privacy laws (including GDPR), you have the right to:

  • Access: Request information about what cookie data we have about you
  • Rectification: Correct any inaccurate information
  • Erasure: Request deletion of your cookie data
  • Restriction: Limit how we process your data
  • Objection: Object to certain types of cookie usage
  • Portability: Receive your data in a portable format
  • Withdraw Consent: Change your cookie preferences at any time

11. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

  • Email: privacy@greenyai.com
  • Subject Line: "Cookie Policy Question"
  • Website: Use our contact form

We will respond to your inquiry within 30 days and work to resolve any concerns about our cookie practices.

12. Additional Resources

For more information about cookies and online privacy: